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Privacy Policy

 

ProMac Renovations (“we”, “us”, or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through any of our communication channels.

By using our website, you agree to the terms outlined below.


1. Information We Collect

We only collect the information that is necessary to respond to inquiries, provide estimates, and deliver our services.

a. Information you provide directly

When you contact us through forms, email, or phone, we may collect:

  • Name

  • Email address

  • Phone number

  • Address or project location (if provided)

  • Details about your project or inquiry

b. Automatic data (standard website analytics)

Our website may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the site

  • Cookies for basic site functionality

We do not use this information to personally identify you.


2. How We Use Your Information

We use the information we collect to:

  • Respond to your messages and inquiries

  • Provide quotes or service information

  • Improve our website and user experience

  • Maintain security and prevent spam

  • Keep internal business records

We do not sell or rent your personal information to third parties.


3. Sharing of Information

We only share your information in the following cases:

  • Service providers (e.g., website hosting, email services) who help operate our business

  • If required by law (such as a legal request or court order)

All third parties who assist us are required to keep your information confidential.

We do not share your information for marketing purposes with outside companies.


4. Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

  • Improve website performance

  • Enhance your browsing experience

  • Provide analytics about site usage

You can control or disable cookies in your browser settings at any time.


5. Data Storage & Security

We take reasonable steps to keep your personal information safe, including:

  • Secure website hosting

  • Email security measures

  • Limited access to client information

However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.


6. Your Rights (Canada – PIPEDA)

Under PIPEDA, you have the right to:

  • Request a copy of the personal information we hold about you

  • Ask for corrections to inaccurate or outdated information

  • Withdraw consent for us to use your information

  • Request deletion of your information, where applicable

To exercise these rights, contact us using the information below.


7. Third-Party Links

Our website may contain links to other websites (e.g., social media).
We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party site you visit.


8. Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect personal information from minors.


9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.


10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

ProMac Renovations
Halifax, Nova Scotia
Email: promacrenovations@gmail.com
Phone: 902-222-8909